Privacy Policy

Last updated: February 2026

Introduction

This Privacy Policy explains how Departra ("we", "us", or "our") collects, uses, and protects information when you visit departra.com (the "Website"). We are committed to protecting your privacy and being transparent about how data is handled on our platform.

By using the Website, you agree to the collection and use of information as described in this policy.

What Data We Collect

Departra is an information service that does not require user accounts or registration. We do not collect personal data such as names, email addresses, or payment information through normal use of the Website.

The data we do collect falls into the following categories:

Automatically Collected Data

  • Usage Data — Pages visited, time spent on pages, referring URLs, browser type, device type, and screen resolution. This data is collected through Google Analytics and is used to understand how visitors use the Website so we can improve it.
  • IP Address — Your IP address may be recorded in server access logs and by third-party services. Google Analytics anonymises IP addresses before storage.
  • Search Queries — Flight numbers and airport codes you search for on the Website. These are processed to return results and may be logged for performance monitoring. They are not linked to any personal identity.

Voluntarily Provided Data

  • Contact Form — If you use our contact form, we collect the name, email address, and message you provide. This information is used solely to respond to your enquiry and is not shared with third parties.

Cookies and Tracking Technologies

The Website uses cookies and similar technologies. A cookie is a small text file stored on your device by your web browser.

Cookies We Use

  • Essential Cookies — These are necessary for the Website to function properly. They do not collect personal information.
  • Analytics Cookies (Google Analytics) — We use Google Analytics to understand traffic patterns and user behaviour. Google Analytics uses cookies to collect anonymous usage data. You can opt out by installing the Google Analytics opt-out browser add-on.
  • Advertising Cookies (Google AdSense) — We display advertisements through Google AdSense. Google and its partners may use cookies to serve ads based on your prior visits to this and other websites. You can manage your ad personalisation settings at Google Ad Settings.

Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect the functionality of certain features on the Website.

Third-Party Services

We use the following third-party services, each of which has its own privacy policy:

Data Retention

  • Server Logs — Access logs are retained for up to 90 days and then automatically deleted.
  • Analytics Data — Google Analytics data is retained according to Google's data retention policies (default: 26 months).
  • Contact Form Messages — Retained for as long as necessary to respond to your enquiry, then deleted.
  • Flight Cache Data — Cached flight data is automatically purged after its expiry time (typically within 24 hours).

No User Accounts

Departra does not offer user accounts, login functionality, or any form of registration. We do not store passwords, personal profiles, or user preferences on our servers.

Data Security

We take reasonable technical and organisational measures to protect the data processed through the Website. The Website is served over HTTPS (TLS encryption), and our servers are maintained with regular security updates.

Children's Privacy

The Website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR) and UK GDPR:

  • Right of Access — You can request a copy of any personal data we hold about you.
  • Right to Rectification — You can request correction of inaccurate personal data.
  • Right to Erasure — You can request deletion of your personal data.
  • Right to Restrict Processing — You can request that we limit how we use your data.
  • Right to Data Portability — You can request your data in a machine-readable format.
  • Right to Object — You can object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us at info@departra.com. We will respond within 30 days.

Legal Basis for Processing (GDPR)

Where GDPR applies, our legal bases for processing data are:

  • Legitimate Interest — Analytics data is processed to improve the Website and understand usage patterns.
  • Consent — Advertising cookies are set based on your consent through your browser settings and cookie preferences.
  • Contractual Necessity — Contact form data is processed to respond to your enquiry.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Advertisement